Residents

Maintenance

On-site maintenance is available. Submit a work order through the online resident portal. Requests are handled first come, first served unless it is an emergency, and you must note that the team has permission to enter your home if you will not be present.

Good to know

Sign your lease, and pay your rent and move-in amount, through the resident portal with a checking account or a debit or credit card. You can also pay in the office with a paper check, cashier's check or money order. Some card payments charge a service fee.

Renters insurance is required, with a minimum general liability coverage of $100,000 per occurrence. The policy must list the apartment community as an interested party and name all residents on the lease as insureds, or each resident may obtain a policy with limits in that minimum amount.

No utilities are included in rent; they are billed separately. Contact PGE and the community to set them up. Any internet or cable company that offers service with the existing equipment in the apartment may be used.

The leasing office does not hold packages. A Parcel Pending package locker is available.

Quiet hours are 10:00 p.m. to 7:00 a.m. The pool is seasonal and the spa is open year-round, from 8 a.m. to 10 p.m.

Guests can visit for 10 consecutive days or 20 days total in 12 calendar months before an application is needed to add them to the lease. All guests are bound by the same policies as the leaseholder.

Lease terms are between 4 and 13 months. Homes are not furnished, corporate leases are not offered and subletting is not allowed. Breaking a lease costs 1.5 times the base rent.